Your points balance, dear reader, is a currency issued by a bank that can reprice it at will — and it does, downward, with dispiriting regularity. The Loquacious Staff computes the cost of hoarding and prescribes the cure.
Permit The Loquacious Staff to open with a question that has ruined several otherwise pleasant staff luncheons: what is a credit card point worth?
The tempting answer — "about a cent" — is correct in the way that "the weather is variable" is correct: true today, aspirational tomorrow. For a point is not money. A point is a private currency, issued by a bank or an airline, governed by terms you did not negotiate, redeemable against an award chart (or worse, a dynamic pricing algorithm (which is an award chart that has learned to run away from you)) that the issuer may revise on any Tuesday it pleases. And revise it they do — almost never in the direction of your enrichment.
This phenomenon has a name — devaluation — and a rhythm: quiet, periodic, and cumulatively considerable. Today we measure it, mourn it briefly, and then, being fundamentally practical people beneath the vocabulary, defeat it.
Consider a representative history, assembled from the sort of announcements that arrive in inboxes on Friday afternoons (a scheduling choice we note without further comment). A domestic flight that cost 25,000 miles a few years ago now routinely prices at 32,000 to 38,000 for comparable itineraries. A hotel night that stood at 50,000 points has wandered, via "category adjustments" and then via the abolition of categories altogether, toward 70,000 and beyond on peak dates. Transfer-partner sweet spots — those glorious arbitrage corridors the enthusiast forums celebrate — have a documented life expectancy: they are discovered, publicized, crowded, and repriced, in that order, with the reliability of a tide chart.
Averaged across programs and years, the enthusiast consensus lands somewhere between 10% and 20% of value lost per major devaluation cycle, with cycles arriving every eighteen to thirty-six months. Split the difference and compound it, and a point balance parked for five years may command roughly two-thirds of the travel it once did. Your bank pays you nothing to hold its currency; its currency, meanwhile, quietly sheds a nickel or two of every dollar-equivalent annually. There is a word for an asset with negative real yield and a unilateral repricing clause, and the word is not "investment."
We understand the hoarder, dear reader, because we employ several. There is a genuine pleasure in watching a six-figure balance accumulate — a sense of optionality, of future first-class cabins shimmering on the horizon. But optionality with an expiration dynamic is not optionality; it is inventory. And inventory, as any retailer on this website's deals page could tell you, must be moved before it marks itself down.
The behavioral trap is that points feel like savings, so we treat them with a saver's patience. The correction is to treat them like produce: acquired with enthusiasm, enjoyed at peak freshness, never left to liquefy in the crisper drawer of a loyalty program. Earn aggressively, yes — the earning game remains gloriously profitable — but redeem with intent, on a horizon of months, not eras.
First: earn flexibly, redeem specifically. Points that live in a transferable currency (the major bank programs) retain escape routes when any single airline devalues; points stranded in one carrier's program are hostages to that carrier's spreadsheet. Flexibility is the only hedge the game offers — take it.
Second: burn toward a named trip. The staff member with "Lisbon, next spring, two seats" redeems at excellent value with unfailing regularity; the staff member with "something aspirational, eventually" has watched three devaluations pass through an untouched balance like weather fronts. Specificity is not romantic, but neither is paying 38,000 for last year's 25,000-mile flight.
Third: know your floor. Nearly every program offers a boring, dependable redemption floor — a cash-equivalent rate, a portal rate, a statement credit. If a fancy redemption cannot beat the floor by a comfortable margin, take the floor and feel nothing but arithmetic satisfaction. The floor, too, can devalue, but it devalues last.
Fourth: never buy points on speculation. Purchased points are the only points with a receipt, which makes their subsequent devaluation the only kind that arrives with an exact, itemized sting.
The Loquacious Staff wishes to be clear that none of this is a counsel of despair. The rewards game remains, played briskly, one of the few corners of consumer finance where the diligent individual reliably extracts more than they surrender. The tax is levied only on the idle. Earn with appetite, hold with suspicion, redeem with a calendar — and your points will buy the trips they promised, rather than a masterclass in monetary policy conducted at your expense.
The ledger, as ever, favors the punctual.
— The BuyGetRewards Loquacious Staff, who maintains a personal points balance small enough to be described as "disciplined" and large enough to be described as "human"
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